A Study of Behavioral Intention to use Online Learning Platform

Abstract

This study aimed to identify the factors that influenced learners' behavioral intention (BI) to use online learning platforms. The theoretical foundation was the Modified Conceptual Frameworks Technology Acceptance Model (TAM), which was extended by incorporating related sub-variables for each category to comprehensively describe actual behavioral intention to use online learning platforms. The framework also integrated cognitive theories, including the Theory of Reasoned Action (TRA) and the Theory of Planned Behavior (TPB),to understand human actions and decision-making in this context. A quantitative methodology was employed, utilizing an online questionnaire to collect data from 229 respondents (N=229). The sample focused on individuals residing in the Bangkok Metropolitan Region who had direct learning experience and were currently using online learning platforms. Demographically, the respondent pool consisted of 49.8% females and 48.0% males. The majority were aged 18 to 30 years old (56.8%), held an undergraduate degree (74.7%), and were full-time employed (79%). Most participants reported an expert level (6–12 months) of experience using online learning platforms (44.1%).