The Impact of Leadership Style, Organizational Learning and Organization Communication towards Employees Organizational Engagement in Thailand

Abstract

This study examines the influence of leadership styles, organizational learning, and organizational communication on employee organizational engagement. The three independent variables investigated are leadership styles—specifically democratic (participative), authoritative, and transactional leadership; organizational learning—encompassing training and development programs, knowledge sharing and collaboration, and continuous improvement and learning culture; and organizational communication—focused on communication channel, communication quality, and employee feedback mechanisms. The study aims to understand how these factors contribute to enhancing employee engagement within organizations. Primary data were collected from 310 respondents in Thailand using a convenient sampling method. Participants completed online questionnaires consisting of demographic questions and items rated on a five-point Likert scale, addressing aspects related to the independent and dependent variables. Data analysis employed descriptive statistics and multiple linear regression techniques to assess the relationships between the independent variables and employee organizational engagement. The findings reveal significant positive impacts of all three independent variables—leadership styles, organizational learning initiatives, and organizational communication practices—on employee organizational engagement. Specifically, democratic leadership fosters participatory decision-making and inclusivity, authoritative leadership provides clear direction and alignment, and transactional leadership establishes structured performance expectations. Training and development programs enhance employee skills and adaptability, knowledge sharing and collaboration promote innovation and teamwork, and continuous improvement initiatives foster a culture of learning and adaptation. Effective communication channels, high-quality communication practices, and robust employee feedback mechanisms enhance transparency, trust, and responsiveness within organizations. This study recommends that organizations prioritize leadership development across diverse styles, invest in comprehensive learning initiatives, and strengthen communication strategies to boost employee engagement effectively. Such strategic enhancements can significantly contribute to organizational success and sustainability by aligning employee efforts with organizational goals and fostering a positive work environment conducive to growth and innovation.