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Please use this identifier to cite or link to this item: http://dspace.bu.ac.th/jspui/handle/123456789/561

Title: A study of employees' willingness to communicate, job satisfaction, and self-perceived productivity
Authors: Napat Kloy-Eiam
Keywords: Communicate
Job satisfaction
Issue Date: 2008
Publisher: Bangkok University
Abstract: The main objective of this research is to investigate the relationship between employees’ willingness to communicate, job satisfaction, and self-perceived productivity. Variables in this study include attitude toward communication, willingness to communication, amount of communication, Organizational Communication Index (openness, trust, distribution of control, and flow of communication), job satisfaction, and self-perceived productivity. Two-hundred and two employees who currently work in Bangkok participated in this project. There are seven instruments utilized in this study including personal background information, attitude toward communication scale, the Willingness to Communicate Scale, amount of communication scale, job satisfaction scale, self-perceived productivity scale, and Organizational Communication Index. Questionnaires were distributed to collect the data. All the data were analyzed by using Pearson coefficient correlation. The results show that attitude toward communication is significantly and positively correlated to willingness to communicate. Willingness to communicate is significantly and positively associated with amount of communication and job satisfaction, but not significantly associated with self-perceived productivity. Finally, Organizational Communication Index has significant and positive correlations to job satisfaction and self-perceived productivity.
Description: Independent study (MA)--Graduate School, Bangkok University, 2008
Subjects: Job satisfaction--Case studies
Communication in organizations--Case studies
Advisor(s): Rosechongporn Komolsevin
URI: http://dspace2.bu.ac.th/jspui/handle/123456789/561
Appears in Collections:Independent Studies
Independent Studies - Master

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